Job description

Job Purpose

The Engagement and Opportunities Coordinator (Events) will be responsible for delivering effective co-curricular engagement opportunities across Greenwich Campus. This role will enhance participation, identify and minimize barriers for the diverse student population across the Greenwich community, and connect students within their communities.

Reports to

Campus Engagement & Opportunities Manager - Greenwich

Responsible for

Supervising student staff and volunteers (Student Leaders)

Department

This student-facing role sits within the Engagement and Opportunities department, with other key areas consisting of; Societies, Sports, Activity Programmes (Give it a Go & Global Greenwich) and Front of House. Together, we provide a high-quality service for students across our three campuses, that they can shape, steer and be at the heart of.

Duties and Key Responsibilities

Activity Programmes

• Coordinate key activity programmes at Greenwich campus, delivering high quality co-created opportunities for students to engage with GSU, build community and have fun. Primarily this role will focus on two activity programmes:
  • Give it a Go – Offering low-commitment, low-cost, regular activity on campus
  • Global Greenwich – Supporting International students to build communities and celebrate the diverse cultures on campus
• Work with students, student groups and officers on the co-creation of activity to suit the needs of our diverse population at Greenwich.
• Work alongside student group coordinators to enable societies and sports clubs to stimulate the growth of groups and memberships through low-commitment activity.
• Supervise student staff and student group leaders assisting with the running of activity, ensuring appropriate training and support is provided to maintain high quality opportunities.
• Support with the annual delivery of Welcome in September and January, helping new and returning students engage with their Students’ Union through unique events.
• Support the delivery of key events across GSU including Activities Awards, SLTAs and our annual ‘Become Your Best Conference’ staff conference.
• Effectively communicate opportunities to students, working with Marketing to promote activities and maintain up-to-date information for upcoming events.
• Ensure all activity adheres to relevant health and safety procedures, completing risk assessments, external speaker checks and accident management reports where appropriate.
• Build positive relationships with external providers and internal teams to support the development of high-quality activity.
• Identify and minimise barriers for students to engage to improve wellbeing and reduce loneliness

Monitoring and Evaluation

• Maintain central databases, ensuring data relating to engagement and satisfaction is collected and analysed.
• Embed feedback and evaluation mechanisms into activities to capture student feedback, satisfaction and insights
• Provide regular reports to the Engagement and Opportunities Manager to inform our service provision in areas relating to student engagement and the international student experience.

Budget and financial management

• Carefully manage allocated budgets for activity programmes, ensuring effective spend and a detailed approach to financial procedures such as invoice processing.
• Together with the Campus Engagement and Opportunities Manager and the Finance team, ensure suitable financial procedures are in place and maintained, providing reports as required.
• Contribute to the budgetary planning and effective spending of groups’ budget

General Responsibilities

• Represent and be an ambassador for Greenwich Students’ Union
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices
• Support and promote liberation, diversity and equality of opportunity in the workplace
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and Project data
• Actively seek better ways to assist GSU in its effort to become a more sustainable workplace

Personal Specification

Experience

• Relevant experience working in the youth, education, student union or other membership organisation
• Proven track record of developing and implementing projects and/or events
• Experience of working as part of a multi-functional team whilst being accountable for own responsibilities
• Experience of working to and embedding operational policies and procedures
• Experience of working with a range of stakeholders and partnership working

Essential Skills and Abilities

• Strong organisational skills, with the ability to prioritise well and meet deadlines and agreed budgets to a consistently high standard
• Ability to troubleshoot difficult situations, and deal with them efficiently and effectively
• Clear communications skills face-to-face and on the phone and email
• Ability to engage and motivate others
• Ability to analyse insights and data with an eye for detail and accuracy
• Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
• IT skills at a level that supports report writing, communication systems and other platforms
• Clear communications skills face-to-face and on the phone and email

Knowledge

• Awareness of current issues within the higher education sector and barriers to participation, particularly those faced by international students
• Knowledge of best practice surrounding events, and the creativity to develop and deliver events, from conception to outcome.
• Knowledge of key health and safety compliance

Education

• No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is desired. For example: ILM, City & Guilds etc.

Personal Attributes and other requirements

• Able to travel within the Borough and region and to other sites
• Able to work some evenings and weekends and stay overnight where necessary
• Works well in a team with a flexible approach to work
• A commitment to the principles and practices of equality and diversity
• An ability to apply awareness of diversity issues to all areas of work
• Commitment to the values and ethos of GSU